AURAYA: Voice Intelligence for Secure Consumer Experience

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Ray Doak, Director and CEO, AURAYARay Doak, Director and CEO
Applications such as Siri, Alexa, and other omnipresent assistants have transformed the very fabric of everyday human-computer interactions by incorporating human speech. As speech interfaces make their way into wearables, automobiles, and IoT devices and appliances, the use of voice is seeing a rapid increase. Voice biometrics have become increasingly crucial in securing sensitive access and activities, as people's voices are increasingly used to access private information and manage real world actions. This has carved up several societal privacy concerns, sophisticated assaults, and doubts on the reliability of the biometric voice data.

Solving these problems is Auraya – a speech intelligence company with a goal to empower individuals and businesses to communicate and participate in all channels and languages with ease and security. The firm develops futuristic voice biometrics technology to deliver easy-to-use and highly secure authentication and fraud detection capabilities for its clients. Auraya's voice biometric technology is used by a global network of partners that integrate it into safe, customer-facing apps and fraud detection systems. The firm provides its solutions to Government, education, healthcare, financial services, retail services, and telecommunications.

Auraya's next-generation speech biometric AI, ArmorVoxTM, is designed for telephony and digital channel deployments. It also offers a comprehensive set of speech biometric features for telephone and digital channels. ArmorVox aids in streamlining and improving customer experience as well as data security. It can be safely implemented in the cloud or can integrate onto pre-existing infrastructure. To provide the optimum performance, it employs machine learning algorithms to develop speakerspecific backdrop models for each individual voice print. The voice recordings and encrypted voiceprints are stored in an organization’s secure infrastructure.
Without access being granted to the secure servers, even Auraya Systems cannot access the customer data.

ArmorVox captures the best possible quality of voiceprint and allows customization of security thresholds to ensure the desired level of security for every transaction, while protecting the users from fraudulent attempts such as computergenerated voices,recorded voices, or even twin attacks. Using patented features like: speaker-specific thresholds and background models, impostor mapping, synthetic voice detection, and voice collection from browsers, ArmorVox enables partners to provide a frictionless and seamless customer experience as well as improved digital security. Additionally, with automated tuning features, ArmorVox works irrespective of language, accents or dialects.

ArmorVox aids in streamlining and improving customer experience as well as data security. It can be safely implemented in the cloud or can integrate onto pre-existing infrastructures


Current verification methods such as PINs, passwords and one-time passcodes have all grown unsecure and unreliable in recent years. Forgetting passwords and knowledgebased responses may make the customer experience inefficient and inconvenient. Powered by Auraya's core ArmorVox AI, EVA Provides safe and pleasant speech biometric identification, verification, and fraud detection capabilities for telephone and digital channels. EVA Online is a template for a second-factor voice biometric solution that works with a wide range of web browsers that allow audio capture. The biometric verification procedure is part of an authentication pipeline that aims to improve security and privacy while also providing a pleasant user experience. The majority of EVA Web's speech tokens are digit strings, however phrases are also supported. The user is usually asked to read aloud a series of random digits, a series of consecutive digits, and, if desired, their phone number during the verification procedure. procedure. With these capabilities, Auraya provides gratifying and secure customer experiences through any given channel or language.
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Company
AURAYA

Headquarters
Macquarie Park, NSW

Management
Ray Doak, Director and CEO

Description
Auraya, a speech intelligence company with a goal to empower individuals and businesses to communicate and participate in all channels and languages with ease and security